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GrubHub Was Getting 6,000 Orders A Minute During Its Promo Day, Overwhelming Restaurants

Slashdot - 5 hours 59 min ago
A delivery app marketing campaign offering a "free lunch" -- aka a $15 promo code valid for three hours -- sent customers and restaurant workers alike into a spiral on Tuesday as thousands of orders jammed the system and disgruntled New Yorkers tweeted through their hunger pains. BuzzFeed News reports: GrubHub's New York City campaign on May 17 touted the physical and mental benefits of eating lunch, but yielded dozens of complaints, cancelled orders and service workers telling BuzzFeed News they were "exhausted" trying to keep up. GrubHub told BuzzFeed News that at times during the promotion that ran from 11 a.m. to 2 p.m. the app was averaging 6,000 orders per minute. "It got overwhelming," said Brandon Ching, who was working the counter at Greenberg's Bagels, a popular sandwich spot in Bedford-Stuyvesant, Brooklyn. "We were short-staffed today so it really added extra stress to my day." And customers were frustrated at the delays. Ebenezer Ackon told BuzzFeed News he was in 3,630th place in line to talk to GrubHub's customer service when he gave up, after waiting more than an hour for food, and went to get something from across the street from his apartment. Blake, who didn't want to use his last name, said the small Brooklyn cafe he ordered from received 200 orders in five minutes as soon as the promo began, so they reluctantly had to cancel orders -- including his. [...] Customers may be frustrated about not getting a product they wanted, but for service industry workers it was a day of non-stop stress. A spokesperson from GrubHub sent BuzzFeed News a statement following the fiasco: "It's clear, New Yorkers were hungry for lunch! While we knew 72% of New York workers call lunch the most important meal of the day, our free lunch promotion exceeded all expectations." Tuesday's campaign received six times more orders than a similar promo last year, they said. The company's statement mentioned that "initial demand temporarily overwhelmed" the app and served customers an error message that was "rectified so New Yorkers could enjoy their much-deserved lunch."

Read more of this story at Slashdot.

Categories: Technology

McDonald's announces major change for customers who pay in cash as checkout changes coming

This Is Total Essex - 6 hours 18 min ago
McDonald's customers will face a big change as checkouts in 800 of its UK stores get a revamp
Categories: Local News

HPE building its 4th global 'supercomputer factory'

The Register - 6 hours 59 min ago
Facility supports a flurry of HPC development, centered in the Czech Republic

Hewlett Packard Enterprise (HPE) expanded its European footprint this week as it revealed plans for a new manufacturing facility in the Czech Republic, dedicated to building high-performance compute (HPC) systems.…

Categories: Technology

China's vice premier Liu He advocates technology and government cooperation

The Register - 7 hours 22 min ago
After years of crackdowns, Beijing changing its tune on the industry

The vice premier of China and Xi Jinping's economic right hand man, Liu He, has offered a rare show of support to China's tech industry – both domestic and abroad.…

Categories: Technology

Essex towns could be turned into giant playing fields in council plan to boost health

This Is Total Essex - 7 hours 27 min ago
In the three most deprived areas of Basildon community hubs are set to be developed
Categories: Local News

Urgent appeal to trace missing girl, 14, last seen in Grays

This Is Total Essex - 7 hours 30 min ago
Courtney Kiddell was last seen on Friday, May 13
Categories: Local News

Huge Grays garden fire that 'spread out of control' and destroyed several homes was 'accidental'

This Is Total Essex - 7 hours 52 min ago
Three cars and two sheds to the rear of the properties were completely alight
Categories: Local News

Essex crime: South Ockendon stabbing in broad daylight as attacker tried to steal man's phone

This Is Total Essex - 8 hours 13 min ago
The attacker tried to steal the man's phone but stabbed his back and stomach in the act
Categories: Local News

Marvell CXL roadmap goes all-in on composable infrastructure

The Register - 8 hours 31 min ago
Chip biz bets interconnect tech will cement its cloud claim, one day

Fresh off the heels of Marvell Technology's Tanzanite acquisition, executives speaking at a JP Morgan event this week offered a glimpse at its compute express link (CXL) roadmap.…

Categories: Technology

A12 crash: Video shows traffic chaos in Colchester as drivers stuck in queues for hours

This Is Total Essex - 8 hours 41 min ago
It took one driver 90 minutes to leave Colchester following a three lorry crash
Categories: Local News

5 animals from RSPCA Essex who are looking for new homes

Chelmsford Weekly News - 8 hours 46 min ago
There are a few pets from RSPCA Essex locations who are looking for new homes.
Categories: Local News

5 animals from RSPCA Essex who are looking for new homes

Braintree and Witham Times - 8 hours 46 min ago
There are a few pets from RSPCA Essex locations who are looking for new homes.
Categories: Local News

Epping Forest grants two high-end shops alcohol licences at night despite residents’ fears

This Is Total Essex - 8 hours 48 min ago
Epping Forest District Council felt approving applications for the shops in Loughton and Buckhurst Hill was not likely to cause a public nuisance
Categories: Local News

Hornchurch GP surgery shut after legionella bacteria found in water supply

This Is Total Essex - 8 hours 53 min ago
They are closed until further notice
Categories: Local News

Felsted man charged in relation to crash where cyclist injured

Braintree and Witham Times - 8 hours 55 min ago
The incident occurred last September.
Categories: Local News

Contact Lens That Can Release Drug Could Be Used To Treat Glaucoma

Slashdot - 8 hours 59 min ago
An anonymous reader quotes a report from The Guardian: Researchers in China revealed they have developed a contact lens that can sense an increase in pressure within the eye and release an anti-glaucoma drug should the pressure exceed a certain level. Writing in the journal Nature Communications, the team describe how they created the device using an upper and lower lens, with a snowflake-shaped pressure sensor and wireless power transfer device sandwiched between them around the rim of the lenses. The arrangement appears to give the effect of the wearer having golden irises. However, the team say the design allows the necessary components to be included in the device without blocking the wearer's view or irritating the eye. When the pressure inside the eye increases, the gap between the upper and lower lenses decreases. This is detected by the pressure sensor by means of a cantilever. The sensor then sends a signal to the wireless system which subsequently triggers the release of an anti-glaucoma drug, from a hydrogel attached to an electrode, and enables it to cross the cornea of the eye. The drug, brimonidine, acts to reduce the pressure within the eye. The study reveals that the contact lenses have so far been tested on pigs' eyes and on the eyes of living rabbits -- albeit with smaller-sized lenses -- although trials have yet to be carried out in humans. The researchers note the lenses are not only soft and minimally invasive but are also battery-free, adding that the approach could be expanded to help tackle other eye diseases. "We can now imagine that a glaucoma sufferer wearing these contact lenses will not only receive real-time information about the pressures within the eye, since the contact lens has built-in wireless capacity and can easily communicate with an app on your smartphone, but also receive, for example, pressure-relieving drugs when needed," said Prof Zubair Ahmed from the Institute of Inflammation and Aging at the University of Birmingham. "The materials required to create such contact lenses are inexpensive and soon could be mass-produced," he added.

Read more of this story at Slashdot.

Categories: Technology

Colchester councillors strike deal to take over council from Conservatives after local election shock

This Is Total Essex - 9 hours 5 min ago
The coalition will form an administration at Colchester Borough Council if approved next week
Categories: Local News

Microsoft warns partners to revoke unused authorizations that drive <em>your</em> software

The Register - 9 hours 14 min ago
June debut of zero trust GDAP tool should make it harder for crims to attack through MSPs and resellers

Microsoft has advised its reseller community it needs to pay attention to the debut of improve security tooling aimed at making it harder for attackers to worm their way into your systems through partners.…

Categories: Technology

Essex weather: Essex set for 'intense' thunderstorms as Met Office issues weather warning

This Is Total Essex - 9 hours 15 min ago
Essex could see torrential downpours and frequent lightning
Categories: Local News

Essex Police at A12 serious collision after three vehicle crash near Colchester

This Is Total Essex - 9 hours 36 min ago
Drivers with dashcam or any evidence are being asked to come forward
Categories: Local News

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